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Meet Rover: The chatbot that scaled CRO through automation

Continuous experimentation and testing increases conversions at high growth and data-driven organizations. Scaling a conversion rate optimization (CRO) program requires not only building a long-term testing roadmap but also building a culture of experimentation involving multiple teams and stakeholders across the company. As the scope of CRO projects increases, so does the difficulty of management…

[eBook] The Advanced Guide To Scaling A Conversion Optimization Program

It’s 2019, and the talk around conversion optimization being essential is now dated. If you’re in any way responsible for improving conversions on a digital property, chances are, you would already have a conversion optimization program up and running. It’s a lever you just can’t do without. However, no one’s talking about what comes after…

5 Things Customers Want from Retail Stores and How You Can Deliver

The world of retail is changing — perhaps faster than at any time in history. How can a small retailer keep up with what customers want? One way is by keeping up with the latest retail insights from retail consulting firm BRP. The company does a wealth of consumer surveys to find out what today’s…

Study Shows How Apprehensive Younger Employees Are About Drug Screening

The drug laws across the country are currently in a fluid state as more communities relax the rules they have in place. For small businesses who want to carry out drug screening tests of their employees, these are challenging times. A new report from JDP analyzed how young workers are coping with the issue of…

Thinking About Snacks for your Concession Business? These 15 Foods are Highly Profitable

The concession industry reached $3 billion in revenue in 2018. It encapsulates a variety of businesses, from street food vendors to those who serve food at special events. Concession businesses tend to be especially busy during warm months, since the often operate outdoors or during major events. However, there are enough food options available that…

Sick and Tired of the Things that have Traditionally Held Women Entrepreneurs Back? Read This

Traditionally, women seem less likely to own businesses than men. Commitments at home prevented this in the past. And more modern hurdles include lack of access to funding, mentors and training. But women today have become slightly more likely to start businesses than men. And technology has provided some of  these opportunities. Clearly, entrepreneurship appeals to…

Want 98% Open Rates? Launch An SMS Marketing Program For Your Online Store

SMS marketing is gaining more and more traction as a way to communicate important updates to customers about their orders, keep shoppers engaged, and move them through the sales funnel. Not only is SMS quick and easy to set up, but statistics suggest customers prefer text updates over email. Text marketing creates a branded ecosystem…

At Crazy Egg, Every Day Is Work From Home Day

Not to sound too hipster, but we’ve been working remotely before it was cool. Crazy Egg was founded in 2005, and ever since then we’ve built a globally distributed team of super smart, talented, hard-working humans from around the world. In celebration of Global Work From Home Day, we’re bringing you behind the scenes of…

6 Ways to Make Your Prospects HATE Your Website

You have a formidable task ahead of you. How can you make it so that all of your prospective customers really, really hate your website and in turn, despise your company? Why would you want to do that? Isn’t there a competition going on? When you look on the internet, it sure seems like it.…

Converting More Customers For The Elephants: A Homepage Analysis

Marketing for the greater good gives me the warm fuzzies, so today I’m very pleased to be running a homepage analysis for Ele and Phant — an ecommerce company that donates 30% of its profits to saving the elephants in Kenya. Before we dive in, I’m going to provide a little context. Here’s what their…