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We’re always working anymore. We may post business hours on our office or stores but those don’t tell how much business owners are working before and after them. But maybe that’s because our customers are OK with it? That’s why we weren’t too surprised by the results of a new survey from Carphonewarehouse this week.…

If I had to pick one overarching theme from the 15 or so CRM industry events I’ve attended so far this year it would probably be AI. More specifically it would center around the crossroads of where automation and AI intersect.  And during last month’s PegaWorld user conference, I had a chance to speak with…

On average, a cyber attack costs small businesses $53,987. While this is much less than the loss millions medium and large enterprises experience, proportion to size it is substantial. And one of the ways hackers wreak this havoc is using phishing attacks. So, what does a phishing attack costs your business? A new infographic from…

This article, “Ever Feel like Your Business is Allergic to Sales?” was first published on Small Business Trends Top Featured Tags: – Business Press Release Distribution Service

Often clients are the ones questioning an invoice and initiating invoice disputes, but the scenario can also play out in reverse. Contractors may have questions or comments on what they can and can’t include on the invoice before they send it. Recently, I worked with a contractor who asked to bill me for a bit more than…