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In just a few hours, iPhone 11 preorders will open across the world, and millions of people are already setting their alarm clocks, favoriting their preferred color and storage combinations, and checking their upgrade eligibility. But before you can start tracking your shipment, there are a few things you need to know.

You need to use the Apple Store app

While you’ll be able to check your eligibility for an upgrade using Apple.com, if you want to complete the process, you’ll need to download the Apple Store app to do it since Apple doesn’t have a web interface for upgraders.

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