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Businesses to boost collaboration spending in ‘21 as remote work continues
After scrambling in 2020 to keep business operations going amid a pandemic, companies are eyeing even higher spending in 2021 on collaboration tools to support remote workers. But with vaccines rolling out now and uncertainty about what a “hybrid workplace” might look like, those same companies are likely to spend cautiously due to uncertainty about the wider economic environment.
Even with vaccinations offering hope for something of a return to normal in the year ahead, remote work will remain a necessity for many organizations. More than half (54%) of respondents to a Pew survey published this month said they want to work from home “all or most of the time” when the coronavirus outbreak is over, while a third would do so “some of the time.” Only 11% say they’d want to do this “rarely or never.”
